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Q. Can I sign someone else's waiver or fill out their reservation?
A. NO!, Why liability issue, Example:
Mary & Sally came in for a Wreck-A-Room, Mary filled out the
reservation and Waiver, and signed Sally's name to it, on their
Wreck-A-Room time Sally gets hurt, and says she never signed a
waiver, and our system shows she did, come to find out Mary signed
for Sally, Mary is now the responsible person for forging the
reservation & waiver. If we catch you, you forfeit your
appointment or pay for new waivers and IDs
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#1 Q. Where is my waiver or I lost the email to
my waiver?
Waivers are sent once your smash is approved, it is your
responsibility to complete them no less then 24-hours before your
appointment. Due the increase cost of printer ink, we charge for
paper copies, as we provide paperless ways to submit it.
http://www.wreckaroom.com/waiver/waiver.pdf
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#2 Q. Can I sign on the day of my event?
A. Yes $5.00 per waiver and $5.00 ID cash only, sorry ink and paper went
up 250% - 300% in the last years.
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#3 Q. Were do you get all of your items?
A. Everywhere.
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#4 Q. How long in advance should I make a
reservation?
A. We book very quickly, late evenings have the most open slots, but
about a week out is average for 1-2 people.
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#5 Q. Can we bring things from our house to our
appointment?
A. Yes you can, exceptions to this are light bulbs (non LED), and liquids
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#6 Q. Do you take donations?
A. Yes you can bring in any Wreck-able items to us i.e. (Glassware,
TV's, VHS tapes, Just about anything that will smash) we change
$40.00 per pickup in Marion Co. see the Donations
area.
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#7 Q. How many people can do in the room at a time?
A. We prefer one (1) person at a time Max (2), but you can have others watch and
swap out (Tag Team Style). We don't want anyone getting injured.
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#8 Q. I have more then 8 people in my group?
A. Contact us this is not an issue, large groups over 8+ people we
may require a 50% deposit.
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#9 Q.
*NO* Walk-INs Reservations By Appointment Only (NOT SAME DAY).
A. Please make a reservation.
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#10 Q. I have an expired Groupon or Promo Code.
A. Depending on the age & type of the code we will still honor it
please use our contact us page and
give us the full details. (As of 2022.07.01 we no longer accept
Groupons)
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#11 Q. I am wanting to do a same day appointment how
can I do this?
A. Please go to our contact us page
and send us an e-mail. We will do our best to fit you in but we may
not always be able to.
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#12 Q. How old do you have to be to Wreck-A-Room?
A. Please Read This
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#13 Q. What are smash points?
A. Every items is given a point value
Example:
Beer bottle, VHS tapes, glassware, plates, are all 1-2 points.
Printers, small electronics 5-15 points
TV, DVD, VCR could be 15-30 points
LCD Flat screen, Computer 30-40 points
LCD 60 inch flat screen is be 50-100 points
Full Cars/trucks 600-1000 points
So larger the item larger the point value. Wreck-A-Room sets the
point value for items.
In general 1 point = $1.00 paid, you can buy more points also
there is no limit on points your can buy.
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#14 Q. On the waiver it keeps telling me to print
my name. (Error 683)
A. Correct, we are having issues with people not reading the
waivers, this means you need to read the waiver, there is a safe
guard in place to ensure you "read" the waiver and don't just click
"I Agee" to everything, so please read the waiver, and no we can not
tell you so READ the waiver.
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#15 Q. I Don't want to show you my ID.
A. Well your Wreck-A-Room will be rescheduled until you can, we
require PROOF of age and matching name on the reservation. (WE CAN
NOT ACCEPT MILITARY ID's sorry go complain to Uncle Sam.) Why
because, you cant send them. So no ID
no entry.
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#16 Q. I am getting an error.
A.
Error: 699: this means your waiver does not match the email provided
to us, try again, make sure your email is all lowercase, or contact
the person who made the reservation for help, if all else fails, then
chat with us online.
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#17 Q. Can I place the reservation over the phone
or chat?
A. Sorry all reservations MUST BE
done via our website, this is how the waivers and billing is
generated.
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#18 Q. I don't want to put my credit card in
online or I want to pay in cash?
A. Then you will need to come to our location, pre-pay for your
Wreck-A-Room, sorry can not pay at time of.
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#19 Q. I want this as a surprise or I don't want
to give my e-mail.
A. Once you hit submit on the reservation it will send out multi
e-mails, so if you want it to be a surprise then you will need to
contact us and pre-pay for the event in our office. An e-mail is
REQUIRED! this is how we generate waivers.
So email us when you can come in and pre-pay. Follow the rules of
this FAQ #1 don't put 2 emails that belong to you to bypass our
system. Once you pre-pay for the smash room we till give you a code
to bypass the credit card check online the day of your smash.
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#20 Q. I have an Iphone and I cant sign the
waiver.
A. Apple has done some sort of update with their software you
CAN NOT click the link in waiver you have to copy & paste it into a
browser this is the ONLY! way it will work. You have to adjust your
browser settings to allow.
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#21 Q. I am pregnant can I do this.
A. If you are knocked up, prego, pregnant, got one in the oven, or what ever you want
to call it the answer is NO!.
You lie about it its on you we catch you lying you forfeit your
smash.
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#22 Q. What IDs are accepted?
ID must be state issued, no student IDs, no passports, nor ID
that is non US
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#23 Q. My time I wanted is not longer available.
A. Well.... we work on a FCFS (First Come First Serve) basis. So
many people say they will show and don't so at this time we DO NOT
and WILL NOT ever hold a slot for ANYONE at ANYTIME. If we tell you
to fill out a reservation form and submit something then you need to
do it with in minutes of us telling you because if someone else
reserves before you even by 1minute they will get the reservation
not you.
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#24 Q. I have a Groupon can I pay extra to
upgrade.
A. As Groupons have almost none to little value the answer is
no, a Groupons value to us is about $2.00 so if you get a $50.00
package, you will owe $48.00, so on our end there is no point in
dealing with upgrades to Groupons.
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#25 Q. I have a Groupon can I pay extra to
do it other then a Tuesday.
A. No, Tuesdays only if you don't want a Tuesday then you will
need to get a NON Groupon package.
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#26 Q. What are yor policies and/or TOS (Terms Of
Service).
A.
Privacy and Usage
Policy and
Terms Of Service
please note these are the same policies you must agree to before you
submit a reservation form.
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#27 Q. I just want to watch my friend do it.
A. Sure but you have to have a signed waiver and also a package to
enter the building.
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#28 Q. I am getting error 1906.x
A. You must type your name in all spots of the waiver, it must match
100% exact and is CaSe sensitive.
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#29 Q. I want a refund
Sorry we DO NOT do refunds, as before you make the reservation you
said you have fully read our
Privacy and Usage
Policy and
Terms Of Service
before you paid or you where told no refunds.
In a nutshell if you get
scared, cancel, back out, change your mind, don't like the building,
can't find us (see
map), have a bad hair day, and/or just don't show up; and/or if
you don't show up to your appointment you will still owe the full
amount due (yes you authorize us to run it on your credit card) and
forfeit your non-Refundable/Refundable deposit; so just show UP! and
have FUN!
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#30 Q. I want to watch
A. YOU MUST HAVE a package, waiver, and be on the reservation.
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